HootArk Privacy Policy

I. Introduction

At HootArk, we believe that privacy is fundamental to a healthy Internet. That's why we build HootArk to give you great control over the information we share online and the information you share with us. We strive to collect only what we need to improve HootArk for all users. In this Privacy Notice, we explain what information HootArk shares and recommend what users could do to further reduce the shared information. We also adhere to the practices outlined in the HootArk Privacy Policy as guidelines for how we receive, process, and share the information we collect from HootArk. We are committed to protecting privacy in all aspects including the research and development of our product and service and operation.

II. The Information We Collect

Personal information shall be processed according to law when it is necessary, with justified reason, and in good faith. We only collect personal information necessary for the implementation of product functions.

When you interact with our Services, we may collect or using:

  • Personal information you provide when using our services;
  • Account information such as the nickname, mobile phone number, avatar, images and other personal information you provide when registering or using our products or services;
  • Information you submit through our customer service or when you participate in an event held by us;
  • To implement related functions of some of services, you may need to provide specific personal information. If you opt not to provide such personal information, other functions of the product or service will not be affected.
  • Log information such as device information, device information, Wallet address information, software information, service log information and other related information in order to maintain the safety and stability of the products and services.
  • Location information

III. How We Use Information

We use the collected information for the following purposes in strict compliance with laws and regulations and our agreements with users. If we use your information for purposes other than those listed below, we will explain this to you again and obtain your consent.

  • To provide services to you
  • To meet your individual needs
  • Security
  • To recommend advertisements that you may have interest in.
  • Evaluate and improve the effectiveness of our advertising and other promotional and marketing activities
  • Manage software
  • Invite you to participate in surveys about our services

IV. How We Use Cookies, Identifiers and Related Technologies

Cookies, identifiers and related technologies are commonly used in the Internet industry. In accordance with relevant laws and regulations, we or our third-party partners may collect your information by placing these technologies in order to provide you with a better user experience and services. We will strictly require our third party partners to comply with the relevant provisions of this Privacy Policy.

What is a cookie:

  • A cookie is a neutral technology that allows a web server to store information on or read information from a client.
  • A cookie file is a file, in .txt format, that stores some information about a user's visit to a website.
  • The contents of cookies are usually encrypted.
  • Secure cookie technology will provide users with more convenient services when surfing the Internet.

V. Information Shared

You can share information about yourself with your friends, family and other users through our service. Please note that this may include sensitive information such as your personal identification and personal property information. Please think twice before you disclose your sensitive personal information.

You can choose the extent of the information you share through the privacy settings on our Services, or you can delete the information you share publicly through the settings on the Services or the guidelines we provide. However, please note that such information may still be independently stored by other users or unaffiliated third parties not under our control.

VI. How You Manage Your information

You may manage your information by accessing, copying, correcting, supplementing, deleting, etc. in the course of using our services. When you use our specific products and services, you can consult their separate privacy guidelines, in which we describe exactly how you can manage your personal information to help you better protect your personal information.

VII. Information We May Send to You

Information Notice

When you use our Services, we may send you email, SMS, information or push notifications.

You may choose to unsubscribe by following our relevant prompts on your device. If personalized push notifications exist for specific products and services, please review the specific privacy guidelines for those products and services for more information or to turn off personalized recommendations.

Service-related Announcements

We may make service-related announcements to you when necessary (for example, when a service is suspended for system maintenance).

You may not be able to cancel these announcements, which are not advertisements in nature.

VIII. Information Security

We will safeguard security for your information to avoid loss,misuse, unauthorized access or disclosure of information.

  • We strictly comply with laws and regulations to protect the confidentiality of user communications.
  • We use encryption technology, anonymization processing and other means to protect your personal information.
  • We establish special management systems, processes and organizations.
  • In the event of a security incident such as leakage of personal information, we will initiate an emergency plan to stop the expansion of the security incident and inform you in the form of push notifications, announcements, etc.

IX. Advertisements

In order to provide a richer advertising experience, we may provide you with personalized advertising services, and you may receive relevant advertising content on HootArk and third party third-party partners websites, applications and other channels. You can learn more about this by reviewing the privacy guidelines for your specific product. If you do not want to receive personalized ads, you can also turn them off.

X. Scope of Application

This Privacy Policy applies to the products and services provided by HootArk.

Some services have specific privacy guidelines/statements that are more concrete about how we handle your information in connection with that service.

In the event of any inconsistency between this Policy and the privacy guidelines/statement of a particular service, the privacy guidelines/statement of that particular service shall prevail.

Please note that this policy does not apply to services provided by other companies or individuals.

Your use of third party services is subject to their privacy policies (not this Policy) and you need to read their policies carefully.

XI. Changes

We may timely revise the content of this Privacy Policy.

If a change would result in a material diminution of your rights under this Privacy Policy, we will notify you by prominently placing a notice on the page before the change takes effect. If the privacy guidelines for specific products and services change with respect to the purpose, manner, and the type of processing personal information, your consent will be obtained again.